Privacy Policy

Last updated: January 2024

At BillingRun, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our NEMT billing services.

Information We Collect

  • • Account information (name, email, company details)
  • • Claims data necessary for processing
  • • Usage data to improve our services
  • • Payment information for billing purposes

How We Use Your Data

  • • Process and submit claims on your behalf
  • • Provide customer support
  • • Improve our platform and services
  • • Comply with legal requirements

Data Protection

We implement industry-standard security measures including encryption, access controls, and regular security audits. As a healthcare technology provider, we maintain full HIPAA compliance for all protected health information.

Your Rights

  • • Access your personal data
  • • Request corrections to your data
  • • Request deletion of your data
  • • Opt out of marketing communications

For privacy-related inquiries or to exercise your rights, please contact us at privacy@billingrun.com